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UPDATED: EFILE Errors Under Investigation by the CRA
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Products
TaxCycle Suite
Professional tax software for Canadian accountants, bookkeepers and tax preparers.
Learn more
Tax Modules
TaxCycle T1
TaxCycle T4/T4A
TaxCycle Forms
Québec TP1
TaxCycle T5
TaxCycle T3010
TaxCycle T2
TaxCycle T5018
TaxCycle NR4
TaxCycle T3
TaxCycle T2202
TaxCycle RL
TaxCycle T5013
Tools and Integrations
TaxFolder
DoxCycle
Data Mining
Client Manager
Template Editor
SlipSync
EFILE
Auto-fill My Return
Smart Copy/Paste
Xero
Prior-Year Returns
Switch to TaxCycle
Time-Saving Toolkit
Customer Reviews
Comparison Chart
File Carryforward
System Requirements
Free Trial
Referral Program
Newsletter Sign-Up
Book a Demo
Pricing
Training
Webinars
Webinar Recordings
Getting Started Guide
Getting Started Videos
Resources
Resources
The place to find help, information, videos, and more, for the TaxCycle Suite.
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Key Sections
Getting Started
Onboarding Videos
Help Topics
Video Tutorials
Getting Started Guide
Keyboard Shortcut List
Hot Topics
Slips Filing: CRA Internet File Transfer
Review Messages
Auto-fill my return (AFR)
T183 Form
T1 EFILE
Print/PDF a Return
TaxFolder
Referral Program
Support
Getting Started
Contact Us
Download
Auto-Update Files
ProTax Community
Remote Help
Newsletter Sign-Up
News
Recent
2025-04-17
UPDATED: EFILE Errors Under Investigation by the CRA
2025-04-17
Support Hours During Easter Weekend (April 18 - 21)
2025-04-15
CRA: Transition to Online Mail for Businesses
Categories
Release Notes
Known Issues
TaxFolder News
Newsletter Sign-Up
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Extended Weekday and Saturday Support Hours During the 2025 T1 Filing Season
Starting on Monday, February 24th, weekday support hours will be from 7 a.m. to 6 p.m. MT. Saturday support will start on March 1st from 9 a.m. to 3 p.m. MT
/news/extended-weekday-and-saturday-support-hours-during-the-2025-t1-filing-season/
Updated: 2025-02-17
RESOLVED: Auto-fill My Return (AFR) Not Working
An issue was discovered that required CRA to temporarily suspend AFR downloads initiated from TaxCycle T1.
/news/resolved-auto-fill-my-return-afr-not-working/
Updated: 2020-03-05
RESOLVED: Cannot Download 2018 AFR Data
It is not currently possible to download 2018 tax data from Auto-fill my return (AFR) into TaxCycle T1 2018.
/news/resolved-cannot-download-2018-afr-data/
Updated: 2020-03-05
RESOLVED: Medical Expenses Field Code in 2019 T1 Client Letters
The Medical Expenses section on the 2019 T1 client letters does not show because it refers to the S1 instead of the T1 jacket.
/news/resolved-medical-expenses-field-code-in-2019-t1-client-letters/
Updated: 2020-03-05
RESOLVED: Error Importing AFR Tuition Data
We discovered an issue where importing Auto-fill my return (AFR) data containing tuition information causes an error in TaxCycle.
/news/resolved-error-importing-afr-tuition-data/
Updated: 2020-03-06
RESOLVED: Québec TPC Lines 42, 44, 46
A calculation change made the amounts on lines 42, 44 and 46 of Québec TP1 Schedule C (TPC) higher than they should be.
/news/resolved-quebec-tpc-lines-42-44-46/
Updated: 2020-03-06
RESOLVED: Transferring Donations Between Spouses
Issue with transferring donation amounts between spouses in coupled returns in TaxCycle T1 2019.
/news/resolved-transferring-donations-between-spouses/
Updated: 2020-04-06
An Update on Our Response to COVID-19
We want to reassure you that TaxCycle has a continuity plan to support your business during this time.
/news/an-update-on-our-response-to-covid-19/
Updated: 2020-05-15
Revenu Québec Extends Filing and Payment Due Dates
Revenu Québec has introduced flexibility measures for individuals and businesses affected by the COVID-19 situation. A summary appears below.
/news/revenu-quebec-extends-filing-and-payment-due-dates/
Updated: 2020-04-06
CRA Extends Filing and Payment Due Dates
The Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts.
/news/cra-extends-filing-and-payment-due-dates/
Updated: 2020-04-07
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